Wednesday, July 14, 2004

iSold-it Trading Assistants



Over the weekend, I stopped at my new and local iSold-it store to inquire about the specifics of their service. I've never successfully bid or sold on eBay, but have many things (as I'm sure many of you do also) to sell and offload. From the get go, I wasn't too impressed with their service.



I was "assisted" by a brash twenty something, who seemed intent on sending me on my way, rather than assuring me that I should do business with them. Every question that I managed to verbalize, received a curt response. The others, were prematurely perfunctorily answered.



Some of the things I'm not crazy about? Their is no reserve price setting. I've heard pros and cons about using this option and, for special items, I would like to be assured that it will sell for my minimum or not.



Also, they don't research what same/similar items are selling for. So, why not simply give the stuff away as I've been doing? Is anyone understanding my dilemma? I've given a lot good stuff away to women's shelters, etc. but, if I'm going to commit to these trading assistants receiving a portion of the proceeds, I'd like to know that they're committed to doing their best.



My friend brought a good point to light: "How do you know that the trading assistants' aren't under bidding an item that they know it's true value and then reselling it?" The answer is - I don't. It's up to us to get the item(s) to the store and they will post the auction, photograph the item(s) and award the auction.



I think I'm making another trip to the store and seeking someone else's assistance. When I inquired if iSold-it monitors (mea culpa, I didn't word it properly)the auc...., he quipped, "what's to monitor? It sells to the highest bidder?" NO kidding, however, some bidders have questions. Will iSold-it respond to inquiries, etc.? This is why I need to make another trip.



I'll have the agreed upon item with me in the trunk of my car. If I feel better about the process, I'll leave the item and hope for the best. If not, I'll return home with it and be prepared for my spouses admonishment to try trading assistants'. Wish me luck and if you have any experience, please share!

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